What is crucial to teach building occupants regarding emergencies?

Teaching building occupants to expect potential hazards is essential during emergencies because it prepares them mentally and physically for various scenarios they might encounter. This proactive approach encourages individuals to remain calm and composed, which can significantly enhance their response during an actual emergency. By understanding that hazards may arise, occupants are more likely to take appropriate actions, such as relocating or following emergency protocols, rather than succumbing to panic. This mindset fosters a culture of safety and preparedness, ultimately leading to more effective management of emergency situations within a high-rise building.

In contrast, the other choices promote harmful behaviors that could hinder safety and emergency response. For instance, encouraging panic would lead individuals to make irrational decisions, likely resulting in chaos and increased risk. Ignoring alarms is detrimental because alarms serve as critical warnings of danger, and disregarding them may prevent timely evacuation or response. Similarly, disregarding evacuation instructions can lead to confusion, jeopardizing the safety of both the individuals and others around them. Thus, expecting potential hazards is fundamentally aligned with fostering a safe and responsive environment during emergencies.